TERMS AND CONDITIONS OF WEBSITE USE

These Terms and Conditions of Use, together with the Privacy Policy, govern usage in accordance with Law 34/2002, updated on 09/05/2023, on Services of the Information Society and Electronic Commerce, of the website https://www.hotelbeverlyparkblanes.com/en/, owned by SUNERIS, S.A., Tax ID: B-A17109091, hereinafter referred to as HOTEL BEVERLY PARK, registered office: PASSEIG MARITIM S’ABANELL, 8, Postcode: 17300, Blanes, Province of Girona.

1. INFORMATION ABOUT THE WEBSITE

Through its website https://www.hotelbeverlyparkblanes.com/en/, owned and managed by HOTEL BEVERLY PARK, users can make online reservations for stays as well as access services offered at our hotel.

1.1. ADVERTISING ON THE WEBSITE

The website https://www.hotelbeverlyparkblanes.com/en/ may include advertising or sponsored content. Advertisers and sponsors are solely responsible for ensuring that the material submitted complies with applicable legislation. HOTEL BEVERLY PARK shall not be held liable for any errors, inaccuracies, or irregularities that may appear in such content.

2. ACCESS TO USER REVIEWS

In accordance with Royal Legislative Decree 24/2021 of 2 November, amending the recast text of the General Law for the Defence of Consumers and Users, approved by Royal Legislative Decree 1/2007:

Article 20.4 states that commercial practices which provide access to consumer reviews of goods and services must indicate whether the business guarantees that such reviews have been submitted by consumers who have actually used or purchased the product or service.

USERS are able to submit reviews of the website’s activity and services using a dedicated form. By accepting the Privacy Policy, they agree to share their personal data and image.

Content published, together with your name and profile photo, may also appear on third-party websites using Google’s embedded widgets or the Google Maps Platform API.

If you do not wish to share your experience, images, videos, or location, please refrain from using this service.

3. WEBSITE AVAILABILITY

The website administrator will make every effort to respond to user queries as quickly as possible. However, due to circumstances beyond the administrator’s control (such as human error or technical incidents), delays in processing reservations may occur.

Should the reservation process be unavailable or incomplete after submission, the user will be notified via email of the cancellation, and will need to restart the reservation procedure.

4. WEBSITE SECURITY

The website https://www.hotelbeverlyparkblanes.com/en/ uses the highest commercially available security measures. Data transmission takes place via a secure connection, encrypted using 128- to 256-bit algorithms, ensuring that it is intelligible only to the user’s device and the website.

By using SSL/TLS protocols, it is guaranteed that:

  1. Data is transmitted directly to the website administrator’s server and not to any third party attempting to impersonate it.

  2. Data exchanged between the user and the administrator’s server is encrypted, preventing interception or manipulation by unauthorised parties.

5. ACCESS AND USE OF THE WEBSITE

Users are fully responsible for their conduct when accessing or browsing the website.

They are solely liable for:

  • Any consequences arising from the unlawful use of the site’s content.

  • Any actions damaging the rights of third parties or hindering the normal functioning of the site.

The administrator reserves the right to update, limit, or delete content, and to restrict or deny access to users who misuse the site.

The administrator does not guarantee that:

a) Access to the website or linked websites will be uninterrupted or error-free.
b) The content or software accessed through the website or linked websites will be free of errors, viruses, or other harmful elements.
c) Users will make appropriate use of the information or content.

6. MODIFICATION OF THE TERMS AND CONDITIONS

The administrator reserves the right to modify at any time the website’s presentation, configuration, and these terms and conditions. Users are advised to consult them regularly.

7. WEBSITE LIABILITY

The administrator shall not be held liable, including but not limited to:

  1. The unlawful use of the website content by users, infringing intellectual or industrial property rights.

  2. Damages caused by errors or failures in search tools or access to the website.

  3. Content of third-party pages accessed through links on the website.

  4. Access by minors (under 16 years of age) to content, which remains the responsibility of parents or guardians.

The administrator shall not be liable for errors, delays, interruptions, or failures caused by the Internet, acts of God, force majeure, or circumstances beyond their control.

8. INTELLECTUAL AND INDUSTRIAL PROPERTY

All content, design, and source code of the website are protected by Spanish and international legislation on intellectual and industrial property (Royal Legislative Decree 1/1996 of 12 April, updated 30/03/2022; EU Directive 2019/790).

Reproduction, adaptation, modification, distribution, or any other use without express written authorisation is strictly prohibited.

The administrator informs that no licence or implied authorisation is granted regarding intellectual or industrial property rights relating to the contents of the website https://www.hotelbeverlyparkblanes.com/en/.

Use of the website’s contents is authorised only for informational purposes, provided the source is cited.

9. NULLITY

If any clause of these terms is declared null, the remaining clauses shall remain in full force and effect.

10. APPLICABLE LAW AND DISPUTE RESOLUTION

These terms are governed by applicable Spanish law. Any disputes shall fall under the jurisdiction of the courts of Blanes, unless otherwise required by law.

In accordance with Law 7/2017 and Regulation (EU) 524/2013, users may access the European Online Dispute Resolution platform.

11. PRIVACY POLICY

Users undertake to browse the website in good faith.

In compliance with the GDPR (EU 2016/679), LOPDGDD 3/2018, and LSSI 34/2002, the submission of forms or emails via the site https://www.hotelbeverlyparkblanes.com/en/ implies acceptance of the Privacy Policy and authorisation for the administrator to process personal data.

Users are entitled to access, rectify, object to, delete, restrict processing, and request portability of their data. Such rights may be exercised in writing or by email to beverly@hotelbeverlyparkblanes.com, accompanied by a copy of identification.

In case of dispute, users may lodge a complaint with the competent supervisory authority (AEPD, ACPD, AVPD).