{"id":13560,"date":"2025-01-28T15:55:42","date_gmt":"2025-01-28T14:55:42","guid":{"rendered":"https:\/\/www.hotelbeverlyparkblanes.com\/?page_id=13560"},"modified":"2026-03-26T13:05:32","modified_gmt":"2026-03-26T12:05:32","slug":"booking-conditions","status":"publish","type":"page","link":"https:\/\/www.hotelbeverlyparkblanes.com\/en\/booking-conditions\/","title":{"rendered":"Booking Conditions"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1 data-start=\"229\" data-end=\"251\">BOOKING CONDITIONS<\/h1>\n<p data-start=\"253\" data-end=\"694\">The booking terms and conditions of the WEBSITE: <strong data-start=\"302\" data-end=\"348\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/en\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"304\" data-end=\"346\">https:\/\/www.hotelbeverlyparkblanes.com\/en\/<\/a><\/strong>, administered by <strong data-start=\"366\" data-end=\"383\">SUNERIS, S.A.<\/strong>, Tax ID: A-17109091, hereinafter referred to as <strong data-start=\"432\" data-end=\"454\">HOTEL BEVERLY PARK<\/strong>, registered with the Commercial Registry of Girona, Volume: 13, Page: 24, Section: 8, Sheet: GI-211, registered office: <strong data-start=\"575\" data-end=\"641\">MERCE RODOREDA, 7, Postcode: 17300, Blanes, Province of Girona<\/strong>, govern online reservations of stays at our hotel.<\/p>\n<p data-start=\"696\" data-end=\"1383\">Due to the content and purpose of the WEBSITE, individuals seeking information must complete the contact form. Those wishing to book rooms at our hotel must register using the Customer-User form, which is completed through the REGISTRATION form. Their personal data will be stored in an automated file and protected in compliance with GDPR-EU-2016\/679, LOPD-3\/2018 on Digital Rights, LSSI-34\/2002 on E-commerce (as updated on 09\/05\/2023), Directive 2011\/83\/EU on Consumer Rights, and Law 3\/2014 of 27 March amending the recast text of the General Law for the Defence of Consumers and Users and supplementary laws, approved by Royal Legislative Decree 1\/2007 (as updated on 29\/06\/2023).<\/p>\n<hr data-start=\"1385\" data-end=\"1388\" \/>\n<h2 data-start=\"1390\" data-end=\"1425\">1. CONSENT OF THE DATA SUBJECT<\/h2>\n<p data-start=\"1427\" data-end=\"1879\">In order to process personal data, we request the user\u2019s consent pursuant to GDPR-EU-2016\/679 and Articles 5, 6, 7 and 13, LOPDGDD-3\/2018 (Title II), and Law 1\/2019 on Trade Secrets. The data controller is <strong data-start=\"1633\" data-end=\"1655\">HOTEL BEVERLY PARK<\/strong>, which will process information lawfully, fairly and transparently for specific, explicit, and legitimate purposes. Data will be handled using appropriate technical and organisational measures to ensure adequate security.<\/p>\n<ul data-start=\"1881\" data-end=\"1985\">\n<li data-start=\"1881\" data-end=\"1933\">\n<p data-start=\"1883\" data-end=\"1933\"><strong data-start=\"1883\" data-end=\"1902\">Data processed:<\/strong> Personal and administrative.<\/p>\n<\/li>\n<li data-start=\"1934\" data-end=\"1985\">\n<p data-start=\"1936\" data-end=\"1985\"><strong data-start=\"1936\" data-end=\"1948\">Purpose:<\/strong> To provide hotel booking services.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1987\" data-end=\"2164\">In the event of a personal data breach (Article 33 GDPR), the controller shall notify the competent supervisory authority without undue delay, and within 72 hours if possible.<\/p>\n<p data-start=\"2166\" data-end=\"2461\">By registering on the website <strong data-start=\"2196\" data-end=\"2242\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/en\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"2198\" data-end=\"2240\">https:\/\/www.hotelbeverlyparkblanes.com\/en\/<\/a><\/strong>, you provide personal or legal data for managing the contracted services. By accepting these booking conditions through a check box or button in the registration form, you agree to the website\u2019s terms and conditions.<\/p>\n<p data-start=\"2463\" data-end=\"2672\">Data will only be shared where required by law. Users may exercise their rights by contacting the website administrator. They also have the right to lodge a complaint with the relevant supervisory authority.<\/p>\n<p data-start=\"2674\" data-end=\"3041\"><strong data-start=\"2674\" data-end=\"2696\">Consent of minors:<\/strong> According to Article 6(f) GDPR-EU-2016\/679 and Article 84 LOPDGDD-3\/2018 (protection of minors online), individuals under 16 cannot consent to the collection of their personal data in online commerce. Consent must be provided by their legal representatives (parents or guardians). From the age of 16, minors may give valid consent themselves.<\/p>\n<hr data-start=\"3043\" data-end=\"3046\" \/>\n<h2 data-start=\"3048\" data-end=\"3085\">2. INFORMATION ABOUT THE WEBSITE<\/h2>\n<p data-start=\"3087\" data-end=\"3375\">The WEBSITE <strong data-start=\"3099\" data-end=\"3145\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/en\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"3101\" data-end=\"3143\">https:\/\/www.hotelbeverlyparkblanes.com\/en\/<\/a><\/strong>, managed by HOTEL BEVERLY PARK, allows online reservations for stays and services at our hotel, which offers a Spa, Restaurant, Bar, Chill Out area, Swimming Pool, Gym, Children\u2019s Play Area, Convention Room, Car Park, and more.<\/p>\n<hr data-start=\"3377\" data-end=\"3380\" \/>\n<h2 data-start=\"3382\" data-end=\"3420\">3. PRICES AND BOOKING INFORMATION<\/h2>\n<p data-start=\"3422\" data-end=\"3541\">The prices displayed on the website include VAT. Payment is made using the methods established by HOTEL BEVERLY PARK.<\/p>\n<hr data-start=\"3543\" data-end=\"3546\" \/>\n<h2 data-start=\"3548\" data-end=\"3574\">4. BOOKING CONDITIONS<\/h2>\n<p data-start=\"3576\" data-end=\"3799\">To make a booking effective, acceptance of the booking and website terms of use is required, together with valid payment card details to guarantee the booking. If the card lacks sufficient funds, the booking will be void.<\/p>\n<ul data-start=\"3801\" data-end=\"3947\">\n<li data-start=\"3801\" data-end=\"3864\">\n<p data-start=\"3803\" data-end=\"3864\">Full payment for the stay is due upon arrival at the hotel.<\/p>\n<\/li>\n<li data-start=\"3865\" data-end=\"3921\">\n<p data-start=\"3867\" data-end=\"3921\">Payment for additional services is due at check-out.<\/p>\n<\/li>\n<li data-start=\"3922\" data-end=\"3947\">\n<p data-start=\"3924\" data-end=\"3947\">Pets are not allowed.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3949\" data-end=\"4130\">The administrator of <strong data-start=\"3970\" data-end=\"4016\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/en\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"3972\" data-end=\"4014\">https:\/\/www.hotelbeverlyparkblanes.com\/en\/<\/a><\/strong> will send an email confirming or declining the booking request. If confirmed, booking details will be provided.<\/p>\n<h3 data-start=\"4132\" data-end=\"4151\">4.1. CHECK-IN<\/h3>\n<p data-start=\"4153\" data-end=\"4247\">Hotel access from 2:00 PM. Guests are encouraged to indicate their approximate arrival time.<\/p>\n<h3 data-start=\"4249\" data-end=\"4269\">4.2. CHECK-OUT<\/h3>\n<p data-start=\"4271\" data-end=\"4313\">Check-out must be completed by 11:00 AM.<\/p>\n<hr data-start=\"4315\" data-end=\"4318\" \/>\n<h2 data-start=\"4320\" data-end=\"4342\">5. PAYMENT METHOD<\/h2>\n<p data-start=\"4344\" data-end=\"4375\">Guests must pay in euros (\u20ac).<\/p>\n<p data-start=\"4377\" data-end=\"4582\">A valid payment card number must be provided to process the booking. Payments are handled via the hotel reservation platform <strong data-start=\"4502\" data-end=\"4514\">Alojapro<\/strong>, which collects the necessary data to process stays and services.<\/p>\n<p data-start=\"4584\" data-end=\"4660\">Accepted payment methods include debit card, VISA, MASTERCARD, and others.<\/p>\n<p data-start=\"4662\" data-end=\"4872\">The User\/Client must notify the website administrator of any unauthorised or fraudulent charges by email (<strong data-start=\"4768\" data-end=\"4806\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4770\" data-end=\"4804\">beverly@hotelbeverlyparkblanes.com<\/a><\/strong>) as soon as possible so that appropriate measures can be taken.<\/p>\n<h3 data-start=\"4874\" data-end=\"4904\">5.1. PAYMENT REGULATIONS<\/h3>\n<p data-start=\"4906\" data-end=\"5153\">The website <strong data-start=\"4918\" data-end=\"4964\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/en\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"4920\" data-end=\"4962\">https:\/\/www.hotelbeverlyparkblanes.com\/en\/<\/a><\/strong> complies with <strong data-start=\"4979\" data-end=\"4990\">PCI-DSS<\/strong> (Payment Card Industry \u2013 Data Security Standard), mandatory for all websites that store, handle, or process sensitive financial data such as cardholder details.<\/p>\n<hr data-start=\"5155\" data-end=\"5158\" \/>\n<h2 data-start=\"5160\" data-end=\"5193\">6. WEBSITE SECURITY MEASURES<\/h2>\n<p data-start=\"5195\" data-end=\"5461\">The website <strong data-start=\"5207\" data-end=\"5253\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/en\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"5209\" data-end=\"5251\">https:\/\/www.hotelbeverlyparkblanes.com\/en\/<\/a><\/strong> implements the highest security measures commercially available. Secure servers establish encrypted connections (128\u2013256 bits), ensuring that data is intelligible only to the user\u2019s device and the website.<\/p>\n<hr data-start=\"5463\" data-end=\"5466\" \/>\n<h2 data-start=\"5468\" data-end=\"5496\">7. BOOKING CONFIRMATION<\/h2>\n<p data-start=\"5498\" data-end=\"5765\">Once the booking is formalised (by accepting the booking conditions and website terms of use, and confirming payment in the registration section), the administrator of <strong data-start=\"5666\" data-end=\"5712\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/en\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"5668\" data-end=\"5710\">https:\/\/www.hotelbeverlyparkblanes.com\/en\/<\/a><\/strong> will send an email confirming the booking details.<\/p>\n<hr data-start=\"5767\" data-end=\"5770\" \/>\n<h2 data-start=\"5772\" data-end=\"5806\">8. WITHDRAWAL OR CANCELLATION<\/h2>\n<p data-start=\"5808\" data-end=\"5978\">These clauses act as proof of the booking agreement between the website administrator and the client, in accordance with Royal Legislative Decree 1\/2007 and Law 3\/2014.<\/p>\n<ul data-start=\"5980\" data-end=\"6067\">\n<li data-start=\"5980\" data-end=\"6067\">\n<p data-start=\"5982\" data-end=\"6067\">Cancellations must be communicated to the hotel at least 72 hours prior to arrival.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"6069\" data-end=\"6090\">8.1. WITHDRAWAL<\/h3>\n<p data-start=\"6092\" data-end=\"6138\">The right of withdrawal does not apply when:<\/p>\n<p data-start=\"6140\" data-end=\"6539\">a) The service has been fully provided with prior express consent, acknowledging the loss of withdrawal rights.<br data-start=\"6251\" data-end=\"6254\" \/>c) Goods made to the consumer\u2019s specifications or personalised items are supplied.<br data-start=\"6336\" data-end=\"6339\" \/>l) Provision of accommodation services (other than residential), catering, or leisure activities with specific dates. (Failure to appear on the booking date does not entitle the client to a refund).<\/p>\n<h3 data-start=\"6541\" data-end=\"6564\">8.2. CANCELLATION<\/h3>\n<p data-start=\"6566\" data-end=\"6600\">Cancellations are only valid if:<\/p>\n<ul data-start=\"6602\" data-end=\"6943\">\n<li data-start=\"6602\" data-end=\"6648\">\n<p data-start=\"6604\" data-end=\"6648\">Notified at least 72 hours before arrival.<\/p>\n<\/li>\n<li data-start=\"6649\" data-end=\"6831\">\n<p data-start=\"6651\" data-end=\"6831\">Cancellations within 72 hours of arrival will incur a charge equivalent to the first night, unless the room has a specific cancellation policy, in which case the latter prevails.<\/p>\n<\/li>\n<li data-start=\"6832\" data-end=\"6943\">\n<p data-start=\"6834\" data-end=\"6943\">Early departure will result in a charge for the full remaining stay, unless the room has a specific policy.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"6945\" data-end=\"7031\">The administrator processes cancellations in line with local laws and EU directives.<\/p>\n<hr data-start=\"7033\" data-end=\"7036\" \/>\n<h2 data-start=\"7038\" data-end=\"7076\">9. APPLICABLE LAW AND ARBITRATION<\/h2>\n<p data-start=\"7078\" data-end=\"7248\">These terms and conditions are governed by Spanish law. Any disputes shall be subject to the jurisdiction of the courts of <strong data-start=\"7201\" data-end=\"7211\">Blanes<\/strong>, unless otherwise required by law.<\/p>\n<h3 data-start=\"7250\" data-end=\"7286\">9.1. ONLINE DISPUTE RESOLUTION<\/h3>\n<p data-start=\"7288\" data-end=\"7415\">In accordance with Law 7\/2017 and Regulation (EU) 524\/2013, users may access the European Online Dispute Resolution Platform.<\/p>\n<hr data-start=\"7417\" data-end=\"7420\" \/>\n<h2 data-start=\"7422\" data-end=\"7445\">10. PRIVACY POLICY<\/h2>\n<p data-start=\"7447\" data-end=\"7732\"><strong data-start=\"7447\" data-end=\"7469\">HOTEL BEVERLY PARK<\/strong> informs users of their right to access, rectify, object, erase, restrict, and port their personal data. Such rights may be exercised by contacting the website administrator in writing or by email (<strong data-start=\"7667\" data-end=\"7705\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"7669\" data-end=\"7703\">beverly@hotelbeverlyparkblanes.com<\/a><\/strong>) with proof of identity.<\/p>\n<p data-start=\"7734\" data-end=\"7920\">The controller shall respond within one month in accordance with Articles 15\u201321 of GDPR-EU-2016\/679. Users may also lodge a complaint with the supervisory authority (AEPD, ACPD, AVPD).<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13560","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Booking Conditions - Hotel &amp; Spa Beverly Park<\/title>\n<meta name=\"description\" content=\"Read the official booking conditions of Hotel Beverly Park Blanes. 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