{"id":13565,"date":"2025-01-28T15:55:42","date_gmt":"2025-01-28T14:55:42","guid":{"rendered":"https:\/\/www.hotelbeverlyparkblanes.com\/?page_id=13565"},"modified":"2026-03-26T13:06:07","modified_gmt":"2026-03-26T12:06:07","slug":"conditions-de-reservation","status":"publish","type":"page","link":"https:\/\/www.hotelbeverlyparkblanes.com\/fr\/conditions-de-reservation\/","title":{"rendered":"Conditions de r\u00e9servation"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1 data-start=\"234\" data-end=\"263\">CONDITIONS DE R\u00c9SERVATION<\/h1>\n<p data-start=\"265\" data-end=\"721\">Les pr\u00e9sentes conditions de r\u00e9servation du SITE INTERNET : <strong data-start=\"324\" data-end=\"370\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/fr\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"326\" data-end=\"368\">https:\/\/www.hotelbeverlyparkblanes.com\/fr\/<\/a><\/strong>, dont l\u2019administrateur est <strong data-start=\"398\" data-end=\"415\">SUNERIS, S.A.<\/strong>, NIF : A-17109091, ci-apr\u00e8s d\u00e9nomm\u00e9 <strong data-start=\"452\" data-end=\"474\">HOTEL BEVERLY PARK<\/strong>, immatricul\u00e9 au Registre du Commerce de G\u00e9rone, Tome : 13, Folio : 24, Section : 8, Feuille : GI-211, si\u00e8ge social : <strong data-start=\"592\" data-end=\"653\">MERCE RODOREDA, 7, CP : 17300, Blanes, Province de G\u00e9rone<\/strong>, r\u00e9gissent les r\u00e9servations en ligne de s\u00e9jours dans notre h\u00f4tel.<\/p>\n<p data-start=\"723\" data-end=\"1507\">En raison du contenu et de la finalit\u00e9 du SITE INTERNET, les personnes souhaitant obtenir des informations doivent remplir le formulaire de contact. Celles qui d\u00e9sirent r\u00e9server des chambres doivent s\u2019inscrire via le formulaire Utilisateurs-Clients, en compl\u00e9tant le formulaire d\u2019ENREGISTREMENT. Leurs donn\u00e9es seront int\u00e9gr\u00e9es dans un fichier automatis\u00e9, prot\u00e9g\u00e9 conform\u00e9ment au RGPD-UE-2016\/679, \u00e0 la LOPD-3\/2018 relative aux droits num\u00e9riques, \u00e0 la LSSI-34\/2002 sur le commerce \u00e9lectronique (mise \u00e0 jour du 09\/05\/2023), \u00e0 la Directive 2011\/83\/UE relative aux droits des consommateurs et \u00e0 la Loi 3\/2014 du 27 mars modifiant le texte refondu de la Loi g\u00e9n\u00e9rale pour la d\u00e9fense des consommateurs et usagers, approuv\u00e9 par le D\u00e9cret L\u00e9gislatif Royal 1\/2007 (mis \u00e0 jour le 29\/06\/2023).<\/p>\n<hr data-start=\"1509\" data-end=\"1512\" \/>\n<h2 data-start=\"1514\" data-end=\"1549\">1. CONSENTEMENT DE L\u2019INT\u00c9RESS\u00c9<\/h2>\n<p data-start=\"1551\" data-end=\"1967\">Afin de traiter les donn\u00e9es personnelles, nous sollicitons le consentement de l\u2019utilisateur conform\u00e9ment au RGPD-UE-2016\/679 et aux articles 5, 6, 7 et 13 de la LOPDGDD-3\/2018 (Titre II), ainsi qu\u2019\u00e0 la Loi 1\/2019 sur le secret des affaires. Le responsable du traitement est <strong data-start=\"1825\" data-end=\"1847\">HOTEL BEVERLY PARK<\/strong>, qui traitera les donn\u00e9es de mani\u00e8re licite, loyale et transparente, \u00e0 des fins d\u00e9termin\u00e9es, explicites et l\u00e9gitimes.<\/p>\n<ul data-start=\"1969\" data-end=\"2084\">\n<li data-start=\"1969\" data-end=\"2028\">\n<p data-start=\"1971\" data-end=\"2028\"><strong data-start=\"1971\" data-end=\"1993\">Donn\u00e9es trait\u00e9es :<\/strong> personnelles et administratives.<\/p>\n<\/li>\n<li data-start=\"2029\" data-end=\"2084\">\n<p data-start=\"2031\" data-end=\"2084\"><strong data-start=\"2031\" data-end=\"2045\">Finalit\u00e9 :<\/strong> gestion des r\u00e9servations de l\u2019h\u00f4tel.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2086\" data-end=\"2246\">En cas de violation de la s\u00e9curit\u00e9 des donn\u00e9es (article 33 du RGPD), le responsable notifiera l\u2019autorit\u00e9 de contr\u00f4le comp\u00e9tente dans les 72 heures au maximum.<\/p>\n<p data-start=\"2248\" data-end=\"2609\">En s\u2019enregistrant sur le site <strong data-start=\"2278\" data-end=\"2324\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/fr\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"2280\" data-end=\"2322\">https:\/\/www.hotelbeverlyparkblanes.com\/fr\/<\/a><\/strong>, l\u2019utilisateur fournit ses donn\u00e9es personnelles ou juridiques pour la gestion des services contract\u00e9s. L\u2019acceptation des pr\u00e9sentes conditions de r\u00e9servation, via une case \u00e0 cocher ou un bouton du formulaire d\u2019inscription, implique l\u2019acceptation des conditions d\u2019utilisation du site.<\/p>\n<p data-start=\"2611\" data-end=\"2852\">Les donn\u00e9es ne seront transmises que pour respecter une obligation l\u00e9gale. L\u2019utilisateur peut exercer ses droits aupr\u00e8s de l\u2019administrateur du site et a \u00e9galement le droit de d\u00e9poser une plainte aupr\u00e8s de l\u2019autorit\u00e9 de contr\u00f4le comp\u00e9tente.<\/p>\n<p data-start=\"2854\" data-end=\"3274\"><strong data-start=\"2854\" data-end=\"2884\">Consentement des mineurs :<\/strong> conform\u00e9ment \u00e0 l\u2019article 6(f) du RGPD-UE-2016\/679 et \u00e0 l\u2019article 84 de la LOPDGDD-3\/2018 (protection des mineurs en ligne), les moins de 16 ans ne peuvent consentir \u00e0 la collecte de leurs donn\u00e9es personnelles dans le cadre d\u2019un commerce en ligne. Seuls leurs repr\u00e9sentants l\u00e9gaux (parents ou tuteurs) peuvent le faire en leur nom. \u00c0 partir de 16 ans r\u00e9volus, le consentement est valable.<\/p>\n<hr data-start=\"3276\" data-end=\"3279\" \/>\n<h2 data-start=\"3281\" data-end=\"3322\">2. INFORMATIONS SUR LE SITE INTERNET<\/h2>\n<p data-start=\"3324\" data-end=\"3638\">Le SITE INTERNET <strong data-start=\"3341\" data-end=\"3387\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/fr\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"3343\" data-end=\"3385\">https:\/\/www.hotelbeverlyparkblanes.com\/fr\/<\/a><\/strong>, administr\u00e9 par HOTEL BEVERLY PARK, permet de r\u00e9server en ligne des s\u00e9jours et services dans notre h\u00f4tel, qui dispose d\u2019un Spa, Restaurant, Bar, Chill Out, Piscine, Salle de sport, Aire de jeux pour enfants, Salle de conf\u00e9rences, Parking et autres.<\/p>\n<hr data-start=\"3640\" data-end=\"3643\" \/>\n<h2 data-start=\"3645\" data-end=\"3694\">3. PRIX ET INFORMATIONS SUR LES R\u00c9SERVATIONS<\/h2>\n<p data-start=\"3696\" data-end=\"3818\">Les prix indiqu\u00e9s sur le site incluent la TVA. Le paiement s\u2019effectue selon les syst\u00e8mes \u00e9tablis par HOTEL BEVERLY PARK.<\/p>\n<hr data-start=\"3820\" data-end=\"3823\" \/>\n<h2 data-start=\"3825\" data-end=\"3858\">4. CONDITIONS DE R\u00c9SERVATION<\/h2>\n<p data-start=\"3860\" data-end=\"4119\">Pour que la r\u00e9servation soit effective, l\u2019utilisateur doit accepter les conditions de r\u00e9servation et d\u2019utilisation du site et fournir les donn\u00e9es d\u2019une carte de paiement en garantie. Une r\u00e9servation sera nulle si la carte ne dispose pas de fonds suffisants.<\/p>\n<ul data-start=\"4121\" data-end=\"4304\">\n<li data-start=\"4121\" data-end=\"4197\">\n<p data-start=\"4123\" data-end=\"4197\">Le paiement int\u00e9gral du s\u00e9jour doit \u00eatre effectu\u00e9 \u00e0 l\u2019arriv\u00e9e \u00e0 l\u2019h\u00f4tel.<\/p>\n<\/li>\n<li data-start=\"4198\" data-end=\"4253\">\n<p data-start=\"4200\" data-end=\"4253\">Les services suppl\u00e9mentaires sont r\u00e9gl\u00e9s au d\u00e9part.<\/p>\n<\/li>\n<li data-start=\"4254\" data-end=\"4304\">\n<p data-start=\"4256\" data-end=\"4304\">Les animaux de compagnie ne sont pas accept\u00e9s.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4306\" data-end=\"4502\">L\u2019administrateur de <strong data-start=\"4326\" data-end=\"4372\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/fr\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"4328\" data-end=\"4370\">https:\/\/www.hotelbeverlyparkblanes.com\/fr\/<\/a><\/strong> enverra un email confirmant ou refusant la r\u00e9servation. En cas d\u2019acceptation, les d\u00e9tails de la r\u00e9servation seront communiqu\u00e9s.<\/p>\n<h3 data-start=\"4504\" data-end=\"4533\">4.1. ARRIV\u00c9E (CHECK-IN)<\/h3>\n<p data-start=\"4535\" data-end=\"4623\">Acc\u00e8s \u00e0 partir de 14h00. Il est recommand\u00e9 d\u2019indiquer l\u2019heure approximative d\u2019arriv\u00e9e.<\/p>\n<h3 data-start=\"4625\" data-end=\"4654\">4.2. D\u00c9PART (CHECK-OUT)<\/h3>\n<p data-start=\"4656\" data-end=\"4686\">D\u00e9part au plus tard \u00e0 11h00.<\/p>\n<hr data-start=\"4688\" data-end=\"4691\" \/>\n<h2 data-start=\"4693\" data-end=\"4717\">5. MODE DE PAIEMENT<\/h2>\n<p data-start=\"4719\" data-end=\"4757\">Le paiement s\u2019effectue en euros (\u20ac).<\/p>\n<p data-start=\"4759\" data-end=\"4927\">L\u2019utilisateur doit fournir un num\u00e9ro de carte valide. Les paiements sont trait\u00e9s via la plateforme de r\u00e9servation <strong data-start=\"4873\" data-end=\"4885\">Alojapro<\/strong>, qui recueille les donn\u00e9es n\u00e9cessaires.<\/p>\n<p data-start=\"4929\" data-end=\"5003\">Les moyens de paiement accept\u00e9s : carte de d\u00e9bit, VISA, MASTERCARD, etc.<\/p>\n<p data-start=\"5005\" data-end=\"5184\">Toute op\u00e9ration frauduleuse ou indue doit \u00eatre signal\u00e9e au plus vite par email (<strong data-start=\"5085\" data-end=\"5123\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5087\" data-end=\"5121\">beverly@hotelbeverlyparkblanes.com<\/a><\/strong>) afin que l\u2019administrateur prenne les mesures appropri\u00e9es.<\/p>\n<h3 data-start=\"5186\" data-end=\"5225\">5.1. R\u00c9GLEMENTATION DES PAIEMENTS<\/h3>\n<p data-start=\"5227\" data-end=\"5452\">Le site <strong data-start=\"5235\" data-end=\"5281\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/fr\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"5237\" data-end=\"5279\">https:\/\/www.hotelbeverlyparkblanes.com\/fr\/<\/a><\/strong> est conforme \u00e0 la norme <strong data-start=\"5306\" data-end=\"5317\">PCI-DSS<\/strong> (Payment Card Industry \u2013 Data Security Standard), obligatoire pour tout site stockant ou traitant des donn\u00e9es financi\u00e8res sensibles.<\/p>\n<hr data-start=\"5454\" data-end=\"5457\" \/>\n<h2 data-start=\"5459\" data-end=\"5494\">6. MESURES DE S\u00c9CURIT\u00c9 DU SITE<\/h2>\n<p data-start=\"5496\" data-end=\"5768\">Le site <strong data-start=\"5504\" data-end=\"5550\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/fr\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"5506\" data-end=\"5548\">https:\/\/www.hotelbeverlyparkblanes.com\/fr\/<\/a><\/strong> applique les plus hauts standards de s\u00e9curit\u00e9. Les donn\u00e9es sont transmises via un serveur s\u00e9curis\u00e9 avec chiffrement (128\u2013256 bits), garantissant que seules le dispositif de l\u2019utilisateur et le site peuvent les lire.<\/p>\n<hr data-start=\"5770\" data-end=\"5773\" \/>\n<h2 data-start=\"5775\" data-end=\"5813\">7. CONFIRMATION DE LA R\u00c9SERVATION<\/h2>\n<p data-start=\"5815\" data-end=\"6032\">Une fois la r\u00e9servation valid\u00e9e (acceptation des conditions et confirmation du paiement), l\u2019administrateur de <strong data-start=\"5925\" data-end=\"5971\"><a class=\"decorated-link\" href=\"https:\/\/www.hotelbeverlyparkblanes.com\/fr\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"5927\" data-end=\"5969\">https:\/\/www.hotelbeverlyparkblanes.com\/fr\/<\/a><\/strong> enverra un email confirmant les d\u00e9tails de la r\u00e9servation.<\/p>\n<hr data-start=\"6034\" data-end=\"6037\" \/>\n<h2 data-start=\"6039\" data-end=\"6073\">8. R\u00c9TRACTATION OU ANNULATION<\/h2>\n<p data-start=\"6075\" data-end=\"6230\">Les pr\u00e9sentes clauses constituent une preuve contractuelle entre le site et le client, conform\u00e9ment au D\u00e9cret L\u00e9gislatif Royal 1\/2007 et \u00e0 la Loi 3\/2014.<\/p>\n<ul data-start=\"6232\" data-end=\"6310\">\n<li data-start=\"6232\" data-end=\"6310\">\n<p data-start=\"6234\" data-end=\"6310\">Les annulations doivent \u00eatre notifi\u00e9es au moins 72 heures avant l\u2019arriv\u00e9e.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"6312\" data-end=\"6335\">8.1. R\u00c9TRACTATION<\/h3>\n<p data-start=\"6337\" data-end=\"6391\">Le droit de r\u00e9tractation ne s\u2019applique pas lorsque :<\/p>\n<p data-start=\"6393\" data-end=\"6763\">a) Le service a \u00e9t\u00e9 pleinement ex\u00e9cut\u00e9 avec le consentement expr\u00e8s du consommateur.<br data-start=\"6476\" data-end=\"6479\" \/>c) Les biens fournis sont personnalis\u00e9s ou fabriqu\u00e9s selon les sp\u00e9cifications du consommateur.<br data-start=\"6573\" data-end=\"6576\" \/>l) Les services d\u2019h\u00e9bergement (hors logement r\u00e9sidentiel), de restauration ou de loisirs sont fournis \u00e0 des dates pr\u00e9cises. (L\u2019absence le jour pr\u00e9vu ne donne pas droit \u00e0 remboursement).<\/p>\n<h3 data-start=\"6765\" data-end=\"6786\">8.2. ANNULATION<\/h3>\n<p data-start=\"6788\" data-end=\"6802\">Conditions :<\/p>\n<ul data-start=\"6804\" data-end=\"7078\">\n<li data-start=\"6804\" data-end=\"6856\">\n<p data-start=\"6806\" data-end=\"6856\">Notification au moins 72 heures avant l\u2019arriv\u00e9e.<\/p>\n<\/li>\n<li data-start=\"6857\" data-end=\"6961\">\n<p data-start=\"6859\" data-end=\"6961\">Dans les 72 heures avant l\u2019arriv\u00e9e, une nuit sera factur\u00e9e, sauf politique sp\u00e9cifique de la chambre.<\/p>\n<\/li>\n<li data-start=\"6962\" data-end=\"7078\">\n<p data-start=\"6964\" data-end=\"7078\">D\u00e9part anticip\u00e9 : facturation de la totalit\u00e9 du s\u00e9jour r\u00e9serv\u00e9 restant, sauf politique sp\u00e9cifique de la chambre.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"7080\" data-end=\"7191\">Les annulations sont trait\u00e9es conform\u00e9ment \u00e0 la l\u00e9gislation locale et aux directives europ\u00e9ennes applicables.<\/p>\n<hr data-start=\"7193\" data-end=\"7196\" \/>\n<h2 data-start=\"7198\" data-end=\"7233\">9. LOI APPLICABLE ET ARBITRAGE<\/h2>\n<p data-start=\"7235\" data-end=\"7406\">Les pr\u00e9sentes conditions sont r\u00e9gies par la loi espagnole. Tout litige rel\u00e8ve de la comp\u00e9tence des tribunaux de <strong data-start=\"7347\" data-end=\"7357\">Blanes<\/strong>, sauf disposition contraire pr\u00e9vue par la loi.<\/p>\n<h3 data-start=\"7408\" data-end=\"7450\">9.1. R\u00c9SOLUTION DES LITIGES EN LIGNE<\/h3>\n<p data-start=\"7452\" data-end=\"7609\">Conform\u00e9ment \u00e0 la Loi 7\/2017 et au R\u00e8glement (UE) 524\/2013, les utilisateurs peuvent acc\u00e9der \u00e0 la plateforme europ\u00e9enne de r\u00e9solution en ligne des litiges.<\/p>\n<hr data-start=\"7611\" data-end=\"7614\" \/>\n<h2 data-start=\"7616\" data-end=\"7653\">10. POLITIQUE DE CONFIDENTIALIT\u00c9<\/h2>\n<p data-start=\"7655\" data-end=\"7980\"><strong data-start=\"7655\" data-end=\"7677\">HOTEL BEVERLY PARK<\/strong> informe les utilisateurs qu\u2019ils peuvent exercer leurs droits d\u2019acc\u00e8s, de rectification, d\u2019opposition, de suppression, de limitation et de portabilit\u00e9 en contactant l\u2019administrateur du site par \u00e9crit ou par email (<strong data-start=\"7891\" data-end=\"7929\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"7893\" data-end=\"7927\">beverly@hotelbeverlyparkblanes.com<\/a><\/strong>), accompagn\u00e9 d\u2019une copie d\u2019une pi\u00e8ce d\u2019identit\u00e9.<\/p>\n<p data-start=\"7982\" data-end=\"8167\">Le responsable du traitement r\u00e9pondra dans un d\u00e9lai maximal d\u2019un mois. L\u2019utilisateur peut \u00e9galement d\u00e9poser une plainte aupr\u00e8s de l\u2019autorit\u00e9 de contr\u00f4le comp\u00e9tente (AEPD, ACPD, AVPD).<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13565","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions de r\u00e9servation - Hotel &amp; Spa Beverly Park<\/title>\n<meta name=\"description\" content=\"Consultez les conditions de r\u00e9servation officielles de l\u2019H\u00f4tel Beverly Park Blanes. 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